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Kent County Government - Job Description
Lead Facility Monitor

FSLA Status: Non-Exempt
Closing Date: Open Until Filled

LEAD FACILITY MONITOR
KENT COUNTY, MARYLAND

The County Commissioners of Kent County are accepting applications for a full-time Lead Facility Monitor with the Parks and Recreation Department. This is professional recreation work at the experienced level. The employee in this class, with general supervision from a designated supervisor, performs duties in supervising, coordinating, and managing the operations of the Kent County Community Center. This person is in charge in the absence of administrative staff. The work requires regular responsible contact with recreation participants and the public. The position requires the ability to work a varied shift, primarily weekday afternoons and evenings, but including weekdays, weekends, and some holidays. High School Diploma or Equivalent and a minimum of six months of facility management experience and/or training; or equivalent combination of education and experience are required. Management/supervisory experience in food preparation and service according to Health Department regulations, including operating foodservice equipment, safe food handling, and ordering and controlling supplies required.

Salary range is Grade 3 ($33,103 - $39,723), with a comprehensive benefit package. Obtain application and job specification from the County Commissioners' Human Resources Office, 400 High Street, 2nd Floor, Chestertown, Maryland 21620, (410)778-4595, or www.kentcounty.com. Position is open until filled. Screening for illegal drug use will be required prior to appointment. EOE.


Kent County Government Job Description

Job Title: Lead Facility Monitor
FLSA Status: Non-Exempt
Prepared Date: September, 2014, Revised May, 2019
Approved Date: 5/13/2019

SUMMARY
This is professional recreation work at the experienced level. An employee in this class, with general supervision from a designated supervisor, performs duties in supervising, coordinating, and managing the operations of the Community Center in the absences of department administrators and Concessions Stands. This position identifies facility and program needs; enforces all established policies and procedures; takes control in emergency situations, settles disputes, answers inquiries, participates in the hiring, training, and evaluating processes of seasonal staff and volunteers; maintains appropriate records; collects and records payments for all department programs and activities. Assignments are stable in nature and are carried out in accordance with established precedents and policies. The work requires regular responsible contact with recreation participants and the public. The position requires the ability to work various shifts, primarily weekday afternoons and evenings, but including weekdays, weekends, and some holidays. Performance evaluation is based on the safe and efficient operations of the facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

COMMUNITY CENTER DUTIES:
Monitors youth and adult programs; monitors use of the recreational facility by private groups and vendors; conducts pre and post use inspections of the facility; makes recommendations for programs, activities, and facility operations; prepares and maintains attendance records; collects and records payments using financial accounting software; provides program support to Recreation Program Coordinators specific to programs and activities at the recreational facility; assists administrative support staff as needed; assists patrons and vendors as needed while utilizing the recreational facility.

Maintains the operations of the recreational facility on weekdays, evenings, and weekends; conducts regular walk through of the recreational facility to assess and address maintenance and security needs; opens and closes the recreational facility when on duty.

Assists front desk staff with his/her duties related to collecting and processing payments, assisting other staff, and assisting patrons as needed.

Trains and oversees duties of assigned seasonal recreational facility staff; may provide input into supervisor's evaluations of staff.

Maintains records and prepares reports.

Proofs publicity ads, flyers and registration forms for recreational activities.

Assists other recreation staff as needed; enforces rules and regulations; enforces safety regulations.

Working knowledge of the principles and practices of public recreation programs; of safety requirements which must be met at a recreation center or outdoor recreation area; of the Americans with Disabilities Act (ADA); federal and state laws pertaining to sexual harassment and principles of risk management.

Introductory knowledge of the organizational process.

Direct a variety of recreation activities, prepare reports and complete forms, establish and maintain effective working relationships with others; keep abreast of trends and legislation related to the field of recreation through attendance at workshops and readings.

CONCESSION STAND DUTIES:
Manage food preparation and service in accordance with Health Department regulations and guidelines; correctly operate foodservice equipment; properly follow safe food handling procedures.

Accurate cash count of startup and closing monies; accurate change counting; accurate sales transactions; operation of cash register; ensure staff are following proper cash handling procedures; prepare daily deposits.

Ordering Supplies; inventory control; monitors waste; complete weekly inventory sheets; daily restocking of merchandise.

Creating attractive visual displays of products.

Cleaning of concession stand and equipment; daily trash removal from concession stand.

Regularly inspect concession stand and equipment; observes staff to ensure compliance with occupational, health, safety standards, and local regulations.

Scheduling staff; Training staff (use of equipment, policies, and procedures); supervising and evaluating staff.

Communicate with other staff and customers in a courteous and professional manner.

Maintains the operations of the concessions facility on weekdays, evenings, and weekends; conducts regular walk through of the concessions facility to assess and address maintenance and security needs; opens and closes the concession stand.

Maintains records and prepares reports.

Working knowledge of the principles and practices of a food service facility; of safety requirements which must be met at a food service facility; of the Americans with Disabilities Act (ADA); federal and state laws pertaining to sexual harassment and principles of risk management.

SUPERVISORY RESPONSIBILITIES
Supervises one to two employees per shift. Schedules seasonal employees. Evaluates the work of seasonal employees. Responsibilities include training seasonal employees and directing work.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
High School Diploma or Equivalent and a minimum of six months of related experience and/or training regarding facility management and five years' experience with planning and managing all operational aspects of a concession stand operation or similar food preparation and service operation ; or equivalent combination of education and experience. Previous work experience in recreation or education preferred.

LANGUAGE SKILLS
Ability to read, analyze, and interpret, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, Ability to effectively present information to supervisors, program staff, and program participants. Ability to follow written and verbal instructions required.

MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math.

REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Microsoft Office, Word and basic publication software, as well as recreation related software.

CERTIFICATES, LICENSES, REGISTRATIONS
Certified in “First Aid” as issued by the American National Red Cross.
Valid Maryland Driver's License or equivalent.
CPR Certification
ServSafe Food Safety Certification (or ability to obtain within 30 days of employment)

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; taste and smell. The employee must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts; toxic and caustic chemicals; outside weather conditions; risk of shock and vibration. The noise level in the work environment is usually moderate to high.

Download an Employment Application
Please email the completed applications to hr@kentgov.org
(Please note that the application requires a signature in "two" places)